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GENERAL Home Definitions In these terms and conditions, "we" and "us" mean McConnell Travel Limited (company number 2173955) whose registered address 644 Christchurch Rd, Bournemouth, Dorset, BH1 4BP 1. Access to the Website and content We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute, suspend or remove without notice any information or service on the Website from time to time. We assume no responsibility for the content or services of any other websites to or from which the Website has links. 2. Our service We grant you a non-exclusive, revocable, non-transferable licence to use the software on our server to access and collect information from the websites of third party providers as permitted by use of our service. Using our service allows you to access software on our server which you are licensed to use (as set out in clause 3) to obtain information held on our website or from the websites of third party providers. When you use the service, you may cause our software to send a request to the third party providers for information regarding products and/or services. You acknowledge and agree that when you access and collect information from the third party sites using our software, you do so on your own behalf and that you have not appointed us to act as your agent. We simply make our service and software available to you by which you may access such third party sites. 3. Intellectual Property The copyright and all other intellectual property rights in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to us or our licensors. All rights are reserved. None of this material may be reproduced or redistributed without our prior written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing. Other product and company names mentioned on this Website are the trademarks or registered trademarks of their respective owners. You shall retain ownership of the data you submit to the Website. You grant us a world-wide, royalty-free, non-terminable licence to use, keep, share, save, collect, copy, distribute, publish and transmit such data in any manner. 4. Exclusions of liability We use reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Website will be fault free and we do not accept liability for any errors or omissions. We do not monitor, verify or endorse information submitted by us or third party providers for inclusion on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. In particular, we do not monitor, verify or endorse the information or quotations collected from the product and service providers as presented to you on the results page. To the extent permitted by applicable law, we disclaim all warranties, terms and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology. Due to the nature of electronic transmission of data over the internet, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or for our fraud, or excludes or limits our duties or any liability under the Financial Services and Markets Act 2000, as amended, ("FSMA") or any conduct of business rules developed pursuant to FSMA.
Subject to
the liability which we accept above: (a) our aggregate liability to
you arising out of or in connection with this agreement or use of
the Website shall not exceed £100; and (b) we shall not be liable in
contract, tort or otherwise howsoever arising out of or in
connection with this agreement or use of the Website for any
indirect loss *, consequential loss, loss of profits, data, revenue,
business opportunity, anticipated savings, goodwill or reputation.
5.
Exclusion of liability for third
party providers' products and services
As you view
the Website there may be references to specific terms and conditions
which apply to certain products or services. In such circumstances,
it is your responsibility to refer to such terms and conditions
applicable to those offers. The advertisements that you see displayed on this website are delivered on our behalf by a third party advertising company. No personal data for example your name, address, email address or telephone number are used during the course of serving our advertising, but, on our behalf, our third-party advertiser may place or recognize a unique "cookie" on your browser. This cookie does not collect personal data about you nor is it linked to any personal data about you. If you would like more information about this practice and to know your choices about not having this information used by this company, please click here http://www.doubleclick.net/us/corporate/privacy
7.
Your obligations
You warrant that all information provided on registration of McConnell Travel Ltd. and otherwise provided by you on this site shall be true, complete and accurate. You agree to immediately inform us if your information changes. Upon acceptance of the Terms and Conditions for McConnell Travel Ltd., your email address must be validated before your account can be activated for future use. An email will be dispatched to the e-mail address you supply with instructions on how to do this. 8. Complaints Our aim is at all times to provide you with an excellent service. However, if you are unhappy with our service for any reason, please contact us on01202 304961 or e-mail admin@mcconnelltravel.co.uk We will acknowledge receipt of your complaint, in writing, within 5 business days and we will inform you of the name or job title of the individual handling the complaint (together with details of our internal complaint handling procedures). We may combine the acknowledgement of the complaint with our final response, but in any event we aim to resolve complaints at the earliest opportunity. When we send a final response we will inform the complainant of their right to refer the complaint to the Financial Ombudsman Service should they not be satisfied with the final response, and that they must do so within six months. We will enclose a copy of the Financial Ombudsman Services explanatory leaflet when we send the final response. If you are unhappy with any product or service that you have been introduced to through any of our channels, we recommend that you approach the provider of that product or service direct. If you require any provider's contact details, please contact our Customer Services Team who will be happy to assist. If we are unable to resolve your complaint through our internal complaints procedure, you may be able to refer it to The Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London, E14 9SR; Telephone: 0845 080 1800; Email: enquiries@financial-ombudsman.org.uk; Website www.financial-ombudsman.org.uk.
9.
Payment
Full payment for products where required which are typically some of the insurance products on the McConnell Travel Ltd. website should be made at the time of booking, in the secure area of the Website. Payment methods other than those stated on the Website will not be accepted. We will pass your card details and personal details, as necessary, to the insurance provider, who will take payment for the insurance in accordance with its terms and conditions. We reserve the right to charge you for any handling fees that we or the provider incur in respect of your booking. You will be informed of such charges before they are incurred. Payment for other products and services will be made on the relevant provider's website. 10. Data protection We are committed to protecting your privacy. Our privacy practices are set out in our privacy policy. We may disclose your details or access your account if required to do so by law, by the Financial Services Authority, the Office of Fair Trading or any other applicable regulator, compliance monitor, Governmental or law enforcement agency. 11. Termination We may terminate or suspend your access to the Website and the services within it at any time. All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of the agreement between us for any reason. 12. General The content of this Website is directed solely at those who access the site from the United Kingdom. We make no representation that any product or service referred to in this Website is available or otherwise suitable for use outside of the United Kingdom. The Website is for your non-commercial, personal use only and must not be used for business purposes. For clarification this does not include the booking of travel for business purposes nor where the area of interest is business finance. If any provision of this agreement is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and where capable the validity and enforceability of the remaining provisions of this agreement shall not be affected. If we fail to enforce a right under this agreement, that failure will not prevent us from enforcing other rights, or the same type of right on a later occasion. We may modify these terms and conditions at any time. Your continued use of the Website signifies your acceptance of such modifications. Except as set out below in this clause, neither party may assign or transfer any of its rights under these terms and conditions without the prior written consent of the other. Unless expressly provided in this agreement, no term of this agreement is enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it.
13.
Governing law
GUIDANCE NOTES The following sections form part of the terms and conditions and provide more specific guidance on certain products and services 16. Flights, Car Hire and Hotels Our flights, car hire and hotels channels allows you to compare these services and their prices. The Website will direct you to the relevant provider's website should you wish to purchase a particular service. If your preferred service is available on the provider's website and you purchase this service, the contract will be between the provider and you. We will not be a party to the contract. The provider's terms and conditions will apply in addition to these terms and conditions. The provider's terms and conditions may include provisions relating to recommended minimum check-in times, e-ticketing, reconfirmation, cancellation or modification of bookings and refunds and other restrictions. You are solely responsible for complying with the provider's and the airline's terms and conditions. 17. Package holidays Our package holiday line allows you to compare package holidays and their prices. The provider's terms and conditions will apply in addition to these terms and conditions. We present general information on the Website in relation to package holidays for guidance only. It is your responsibility to check that you understand and comply with any specific requirements relating to the holiday, for example, any visa, passport or vaccination requirements. |